Terms & Conditions
Refund & Return
Banners are made with a high quality polyester material. Dimensions are 18 inches x 42 inches. Banners come with a wooden down and string to hang up your banner.
If you've entered the wrong Name, Title, Rank, or Agent, please contact us here. We are NOT responsible for any damage done to the product during shipping and have optimized the packaging to protect the banners. Please contact UPS and USPS for any shipping concerns. NO REFUNDS AFTER ORDERS ENTER PRODUCTION. NO EXCEPTIONS.
Please be aware that you are ordering a custom product and that this process is quite long from order date to delivery date, so please plan accordingly for gifts. Banners may take up to two months to produce due to COVID-19 delays, so please keep this in mind when ordering. We are a small business run by college students, so please bear with us as we try to balance the business and school! If our email support system is backed up and we are unable to respond quickly, please check the Order Status page to check your order number and its status.